Service

System downtime, lost connectivity and intermittent problems can impact your employees, customers and profitability. But with Twisted as your support partner, you can avoid this and get issues resolved rapidly with our 24/7 support. You can put your trust in us.

Download your FREE support brochure today!

With Twisted as your technology partner we can provide you with an ‘always-on service’ to prevent system downtime and intermittent problems. Download your copy of our support brochure to learn how we ensure that your workplace stays better connected.

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    Preventative

    With our preventative maintenance services, you can avoid expensive maintenance emergencies. As part of our service packages, our team will visit your site regularly and carry out full health checks to ensure that your technical equipment is running smoothly and make recommendations where necessary.

    Intuition

    Intuition is a monitoring support software system that provides you with intelligence and insights for your workplace to make smarter decisions. With Intuition, issues can be fixed remotely and resolved quickly to increase productivity and decrease operational costs.

    Onsite Managed Services

    We can provide a Twisted Audio Visual Expert to be based onsite at your facility offering high levels of AV support, expertise and a concierge service to work alongside your internal teams.

    Ad-Hoc

    There will always be times when the unexpected occurs but our Support and Maintenance services offer ad-hoc solutions to get you back on track. We have your back 24/7, 365 days a year.

    The feeling is mutual...

    Omar Zaman

    Omar Zaman

    Solutions Manager UK Technology at GroupM

    “ The people working at Twisted are great from account management to project delivery. Always friendly, knowledgeable and helpful. Which is why the maintenance is a no brainer, they provide the best service in the industry as it is, the engineers will attend site ASAP and 9/10 times resolve the issue or implement a workaround. Great service from a great company! ”

    Francois Lubbe

    Francois Lubbe

    Operations Manager (London) at Burges Salmon LLP

    “ I found Twisted’s service delivery exceptional. From initial interaction with the dedicated Project Manager, through the installation and engagement with the engineers, the team delivered on-time, professional and very friendly service. The quality of communication and service delivery throughout the installation project was superb! I would most definitely recommend Twisted’s services without a doubt! ”

    Workplace Design Services

    Our agile and flexible approach to workplace technology allows us to become an extension of our client’s team and the technology partner of choice. Our technical team of experts have years of experience within the workplace technology sector. What we advise now will still be suitable in years to come, future proofing the investments of our clients.

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